Thank you for your order! We usually need 3-5 business days to get your package ready, especially during busy times or product launches. Once it’s on its way, we’ll send you an email with the tracking number so you can follow its journey. Just a heads-up, we don’t process orders over the weekend, but we’ll get it out to you as soon as possible. Thanks again for your patience and support!

In Australia, all purchases are free of charge, regardless of size or quantity. However, if you would like to receive your order quicker, we do offfer express delivery with additional cost.

All results depend on your choices.

If you are not in Australia, we are sorry to say that our current service is only available in Australia.

We will process your order as quickly as possible, so we can only sometimes guarantee that we will be able to change your order, including the delivery address or the item ordered.

Once an order leaves our warehouse and is in the hands of our couriers, we have no way to redirect, change or cancel your order.

If you wish to change for any reason, please get in touch with us as soon as possible, and we will do our best to accommodate your request.

If the order still needs to be packaged or processed, we will evaluate any cancellation request on a case-by-case basis. Any refund granted will reduce the fees paid (i.e. transaction fees, such as PayPal commissions, etc.) incurred at the time of sale.

If you need further explanation, don't hesitate to contact us.

We have a seven-day return policy, which means you have seven days from receiving your item to request a return.

If you believe the item was damaged during transit, please email us within 24 hours of receiving the outer package to begin the claim. You must attach your order number, pictures, and an evaluation of the damaged product. You will also need a receipt or proof of purchase.

Once we have this information, we will assess the issue and work to resolve it as quickly as possible. If you have any questions about returns, you can contact us at sales@lmjdecorart.com.au

LMJ offers a wide range of five series, 25 different home wall decoration painting specifications, suitable for a wide range of places, and, according to its colour, it is a craft for customers to choose from. If you are looking for the right inner frame and float frame for your canvas art, please send us an email at sales@lmjdecorart.com.au

Please contact sales@lmjdecorart.com.au and we will promptly assist you with your query.

Enter your email address into the account login field, and an email will be sent to your account to reset your password. 

Please note that once an item is completed, we will deliver it to you. We will email you updates regarding your Order.

Please double-check your delivery address prior to placing the order. We can change the delivery address if the order has not been dispatched. Please email sales@lmjdecorart.com.au and we will do our best to make the changes.